Principle 2

Use Worker-Centric & Inclusive Design

Design for ease

  • Design with frameworks and languages that workers understand
  • When possible, use technology that is already being used by workers
  • Test usability for workers and their environment
  • Provide appropriate training and instructions

Design for accessibility

  • Ensure that workers can participate of their own free will without fear of reprisal
  • Ensure inclusivity regardless of age, literacy level, job role, race, sex, and religion, including avenues for reaching vulnerable populations
  • Incorporate non-technical solutions when technology is not available

Design for multi-stakeholder ownership and a partnership approach

  • Establish roles, responsibilities, and expectations
  • Define time and resources needed
  • Decide appropriate incentives


Endorse the WEST Principles

With the launch of the WEST Principles, we are excited to invite you to review and endorse the eight principles.

Tackling Forced Labor & Human Trafficking

June 26 – 27, Innovation Forum will be hosting a conference designed for companies to understand how to identify and mitigate risks of forced labor.

An Agreed-Upon Approach

By establishing an agreed upon approach, the WEST Principles aim to maximize the impact of technology-driven efforts to engage workers in global supply chains and ensure they can work with dignity and free from abuse. Initiated by a group of technology providers, the Principles seek to engage stakeholders at all levels of the global supply chain, including workers, worker organizations, the private sector, and governments, to collectively develop a roadmap to operationalize their use.